How Zillow Cheated Me – Part 1


Posted on February 28, 2013 by Russell Shaw

When I finally discovered in late January what Zillow had done to me and all of their paying customers outraged me so thoroughly that I called and made several demands.  Working my way through their channels it became obvious that they had no intention of doing any of them.  From their point of view they had done precisely nothing wrong.  They had sent a notice.  It was all legal. In other words, they could get away with it. The 2nd person I spoke with is named, Martin.  Martin’s job was to handle people who wanted to cancel their account with

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Can Anybody Trust Anything Zillow Says?


Posted on February 26, 2013 by Russell Shaw

www.zillowsucks.com was already taken.  Same for www.zillowsucks.net.  Already taken.  This is a company that is openly mocked and pretty much the entire agent community (their actual paying customers) dislikes them.  The people who might speak up in their defense are on their payroll. They spew FALSE AND MISLEADING DATA almost non-stop and pretend like it is factual information.  This false information is not limited to their usually silly “Zestimates”.  Oh no.  In the months and years ahead I will document that the initially open (but now hidden) CONTEMPT that Zillow’s founder has for agents remains an interegal part of the

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What is your time worth?


Posted on September 13, 2012 by Russell Shaw

If you are a working Realtor and want to “give yourself a raise” this short post is for you. There are many many “things which must be done” in your business. Many. To skip just one of those things is to invite eventual disaster. But that does not mean YOU have to physically do each of them yourself. In fact, doing them all yourself is a very expensive way to foolishly spend money. There are DOLLAR PRODUCTIVE ACTIVITIES.  And then there is everything else. There are only two types of activities which can not ever be delegated. Just two. Lead

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A Seminar on Team Building


Posted on May 5, 2011 by Russell Shaw

Over the years I’ve had agents tell me they "wanted a big team".  Or they "didn’t want a big team".  I’ve never seen anyone who didn’t want "a big team" have a need for a team at all.  And (other than an oversized self image) I’ve never seen any good reason to "want a big team".  It just doesn’t work that way. Further, most "real estate teams" are not "teams" at all but simply people who sit at offices in the same building or room.  They are not teams in any real sense of the word, "team". I believe the

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NAR Raises Dues. Yawn


Posted on March 21, 2011 by Russell Shaw

Oh sure.  Lots of agents will complain and bemoan having to pay more.  But I doubt NAR will lose any members (due to the dues increase) they weren’t going to lose anyway.  There is a very interesting relationship between how many members NAR has and the average number of sales per member.  Although some members are not directly or significantly impacted by this sales-to-member-ratio, it does have an impact on the average NAR member, regardless of if they think it does or not. The chart above, showing NAR Members VS Average Sales is from the wonderful Gary Keller book, Shift. 

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If You’re in the Short Sale Business Most of the Banks Are About to Take a Giant Dump on You and Your Clients


Posted on September 28, 2010 by Russell Shaw

It is no secret that Fannie Mae and Freddie Mac are tightening the reins on delinquent  borrowers.  What is looks like to me is Fannie is now going WAY out of their way to "find errors" and "mistakes" so they can can shove the foreclosure back on the originating bank and not have the loss belong to them.  FNMA has a long history of when making loads of money any profits belong to them (for their ultra-bright management) and the stockholders.  When they lose money – well yes, that’s on the taxpayers. Now industry giant, Wells Fargo had the following

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“what if you could really help – really make a life or death difference to a fellow REALTOR who seriously needs a hand up, not a hand out?”


Posted on September 27, 2010 by Russell Shaw

I just received the following email from my good friend, Dr. Fred Grosse: Dear Friends Greetings to you all from springtime in New Zealand. We are writing to you with a different kind of message today, one that we very much hope you will support and which we also hope you will never need to use. We would like to invite you to visit the following site: http://forpatssake.com The site asks the question: “what if you could really help – really make a life or death difference to a fellow REALTOR who seriously needs a hand up, not a hand

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